Businesses need to align strategy with technology. New technologies help one achieve strategic goals through improved and targeted performance. Impact of technology on stakeholders’ interest needs to be evaluated and communicated to them. Technology implementation and adoption improves with better training and coaching. A robust change management plan is key to better deployment of new technologies. Identifying specific training needs with respect to technology deployment and improvement of workflow and processes is of vital importance to overcome resistance among the management and other stakeholders.
A robust governance structure with an efficient feedback mechanism is a prerequisite for the effective implementation of technology and building future adoption strategies.